Adopting an Integrated IT Strategy

Are you thrilled with your IT infrastructure? Chances are you do not want to think about it at all. In fact, the less you worry about your IT Infrastructure and assets the better – right? Small and medium businesses (SMBs) rely on hardware, software, email and data to run daily operations. The slightest hiccup can turn into a huge distraction resulting in loss of productivity for your employees and company. What can you do to take the worry out of your IT? One solution is to adopt an integrated IT strategy. Instead of managing a variety of tools for data protection, remote backup, anti-virus and anti-malware yourself, have your IT Service Provider manage your infrastructure for you. Do you really have time to ensure all your systems are up to date with operating systems (O/S) patches to protect you from the latest security threats? Remember, your network is only as secure as your most vulnerable device. If you miss a patch on one device, your entire network may be out of compliance and compromised. There are plenty of benefits from adopting an integrated approach to managing your IT assets. For starters, having a single source IT Service Provider means you have one organization to call when you have a problem. If you have service level agreement (SLA) in place, you will get a rapid resolution when you run into problems. What’s more, by using the latest remote monitoring and management technologies, your IT Service Provider will identify and resolve problems before you even realize you have them. By proactively managing and monitoring your IT Systems, you will run into...

How Safe is Your Password?

If you Google “how safe is your password,” you will find more than one billion webpages dedicated to password protection. Near the top of the list is “How I would Hack your weak password”. Here are a few suggestions for keeping your password and your critical data protected. Keep Business and Personal Separate. Don’t use your business email and password combination for personal use. Last month Zappos (owned by amazon) let their users know that their systems had been hacked and that customers’ email and password combinations may have been compromised. If Amazon can loose your password, think about how many other sites can as well. It is bad enough to compromise your personal data, but imagine exposing your internal systems at work. Keep business and pleasure protected so you don’t risk your business data in case your password and email combination fall into the wrong hands. Change Your Password Regularly. Just like changing the batteries in your smoke detector, changing your password keeps you ahead of the game. While some say it is a hassle to change your password, it may protect you from someone who obtained your credentials without authorization. Employees who have left your company will also be challenged if they try to hack your systems. Set a strong password. I know strong passwords may be hard to remember, but they are also hard for someone to hack. Use combinations of capital and lower case letters. Include numbers if possible and also other special characters if your system allows for this. Consider using numbers to replace letters in familiar words or include special keys instead of...

Proactive IT for Small and Medium Businesses

Let’s face it, most businesses rely on their IT Systems to run their daily operations. Whether it is email, eCommerce, accounting or other “line of business” applications, SMBs need the same up time and availability as a large business. Most of the time everything hums right along. When PC’s crash or the network crawls, business can come to a grinding halt. Being proactive with your IT Services can make all the difference in the world in getting up and running again. Here are some tips to ensure you get back up and running quickly: Start off by having all your ducks in a row. When things go wrong, make sure you know who to call. Don’t wait until things are broken to find an IT Service Provider or Computer Repair Company. Establish a Service Level Agreement (SLA) with a reputable IT Service Provider in advance. By having an agreed upon response time and rate schedule, you can ensure a rapid response to your problem that works by your schedule. In many cases you can pay by the hour or by the ticket. You may even be able to include unforeseen computer repairs as part of a fixed fee IT Managed Service Agreement. By having a service level agreement in place, you will save time and money when things go wrong. Also consider having both local and off-site backups of your data. When we thing about backup we typically think about a disaster, theft or other systems failure. Any way you look at it, backup is all about recovery. A local backup can help you find lost files or recover...

5 Tips for Protecting your Data

It seems not a week goes by when you hear about some company getting hacked. Not only is this embarrassing, but also it can be costly if you compromise customer’s data. According to PCICompliance.org banks may pass along fines ranging from $5,000 to $100,000 for each infraction. So what can you do to protect yourself and reduce your risks? Here are 5 quick tips for you to consider: 1. Windows O/S Patch – Everyday there are new patches, updates, and hotfixes available from Microsoft for your computers. Many of these patches are created to close security holes for your PC. If your PC is at risk your network is at risk. This means your data is at risk too. By making sure ALL your systems are up to date on a DAILY basis, you will help protect your data, and your systems will run better too. 2. Antivirus – Keeping your Antivirus definitions up to date is another way to protect yourself from data loss. These Antivirus updates are designed to avoid dangerous attacks and to prevent malicious programs from destroying your data. Verify your Antivirus definitions are always up to date. 3. Malware – Malware is short for malicious software. These programs not only slow your computer and disrupt your work, but they can also gather information from your machine resulting in a breach of privacy. Many malware programs are designed specifically for capturing credit card information. There are many new programs designed to detect and destroy malware. Make sure you are ahead of these types of attacks. 4. Network Scan and Audit – You can identify security...

Top Small Business IT Trends in 2012

It is that time of year (again) when everyone puts together that list of stuff that is going to happen next year. Small businesses are the backbone of the US economy. According the the US Department of Commerce small businesses employ over half the workforce. Inc. Magazine says small businesses will spend over $268 billion on information technology and communications in 2012. Here is why: It is no surprise small businesses rely on information technology as much as larger businesses do today. Most have a website, some sort of PC based accounting system, email for communications, Internet access, firewall and WIFI access within their business. It is not uncommon to have more than one device per employee (eg. PC or Mac, Windows servers plus a mobile phone). By nature, small businesses have less working capital that big businesses. As a result, they are more dependent on current cashflows to make ends meet than their larger counter parts. Business interruption from systems downtime resulting from systems failure, natural disaster, loss of power, theft and security breach can have a bigger impact on a small business than a medium to larger company because small companies may be less resilient. With the absence of a crystal ball, it should be no surprise that the following Small Business IT Trends will become increasingly important in 2012. Business Continuity. Business Continuity is the planning and related process a business goes through to make sure operations continue in the event of a disaster. For example; taking orders, paying suppliers and employees, keeping the factory or store open. Business Continuity includes the ability to rapidly backup...
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