Affiliated Technology Solutions has a technical support call center to assist our customers with any AltiGen related issues. We offer support as part of our customer care contract or on a as-needed basis as per our fee schedule.
Customer Support Program
- Unlimited remote support per quarter
- Priority support over non-contracted customers
- Included support for AltiGen’s Software Assurance program
- Scheduled quarterly remote connection to your AltiGen system to perform a preventative check
- Discounted on-site labor rates based on ATS’s fee schedule
- Discounted pricing on all AltiGen hardware and software licenses
Contact us today for more information on our Customer Support Program.