Remote Support

Affiliated Technology Solutions has a technical support call center to assist our customers with any AltiGen related issues. We offer support as part of our customer care contract or on a as-needed basis as per our fee schedule.

Customer Support Program

  • Unlimited remote support per quarter
  • Priority support over non-contracted customers
  • Included support for AltiGen’s Software Assurance program
  • Scheduled quarterly remote connection to your AltiGen system to perform a preventative check
  • Discounted on-site labor rates based on ATS’s fee schedule
  • Discounted pricing on all AltiGen hardware and software licenses

Contact us today for more information on our Customer Support Program. 

 

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