Are You Ready for Mobility?

Mobility in the workforce is increasing productivity and driving savings for small to medium sized companies. Recent research from the Computer Technology Industry Association (CompTIA) uncovers 73% of small businesses surveyed cite they have a mobile device strategy driven by moderate to heavy focus for Mobility to make employees in the field more productive. Moreover, 58% of respondents have productivity gains for travelling employees as a moderate to heavy focus to include smart phones, tablet PCs and laptop computers in their businesses. Connecting employees with customers was cited as a moderate to heavy focus for driving Mobility strategies by 55% of those surveyed, while 48% cited eCommerce as a moderate to heavy focus in their Mobility strategies. To take full advantage of smart phones, tablet PCs and laptop computers in your company, there are a few precautions to consider when rolling out a mobile solution. Here are a few tips to consider to get the most from your Mobility solution: Check your Mobile Security Policy Some mobile devices may be vulnerable to trojans, malware and phishing schemes. Ensure that your Mobile Solution includes security measures to keep devices connected to your network, corporate applications and data are up to date with mobile anti-virus and mobile-anti malware protection. Passwords aren’t enough to protect your devices, therefore, companies must also encrypt corporate data on mobile devices and be prepared to remotely locate and wipe lost or stolen mobile devices. Check your Network Bandwidth for your Mobility Solution Some mobile applications can put a strain on your companies wireless network. To receive maximum productivity from your employees using mobile devices in the...

New iPad at work? Make sure it is secure.

New iPad at work?  Make sure it is secure. With the holiday season behind us,  as expected, many employees are coming to work with shiny new tablet computers including Android Tablets, Microsoft Windows RT Tablets and the new Apple iPad Mini.   Your company may have a “Bring Your Own Device” mobile device management policy that allows employees to use these devices at work and, in some cases, for work.  Maybe you made that year-end corporate purchase to outfit your staff with the new iPad.  Either way, you need to make sure your corporate network, applications and data stay secure as these mobile devices enter the workplace. Here are a few tips to make sure your mobile device policies are in place, so your employees can use those new iPads securely.   Review your Mobile Device Policy Does your company have a written mobile device policy?  If not, you should put that in place.  The top issues with mobile devices, such as a new iPad, are related to loss or theft.  Because these devices may have access to your corporate applications and data, including email, customer and inventory data, make sure your employees know what is acceptable use for these mobile  devices.  Is it ok to store corporate data on personal devices within your company?  Conversely, can employees store personal data on a corporate owned mobile device?  Either way, have a stated mobile device policy so you can measure compliance with your mobile device policies and procedures.   Proactively Manage Your New iPad You can secure your iPad in case of loss or theft by keeping an audit of the...

Getting More From Your IT in 2013

Getting More From Your IT in 2013 There are plenty of ways to get more from your IT budget in 2013. Mobility, remote support and cloud backup are a few technologies that will make your budget go farther. Let’s explore a few ways you can leverage these emerging trends to get more from your IT infrastructure. Mobility Mobility is a rapidly growing trend. Most analysts agree there will be as many shipments for mobile devices (e.g. smart phones and tablets) as there are for PC desktops, laptops and servers shipped in 2013. With more emphasis on mobility, companies need to address the security issues around lost or stolen devices. Mobile devices may have access to critical business applications or have corporate data resided on the smartphone or tablet. Companies may be subject to data leaks if these mobile assets are lost or stolen. If you have unintended disclosure of privacy information related to employees, customers or suppliers, you may be subject to fines due to breach of industry (e.g. PCI Compliance) or regulatory requirements (e.g. HIPPA). You may also lose goodwill with customers if you suffer a data loss. A data loss could also impact sales. By protecting these mobile devices with a proper mobility strategy, you can avoid the costs associated with a data leak. As they say, “an ounce of prevention is worth a pound of cure”. Remote Support Many companies have turned to remote support models to monitor and manage their network environment. By remotely monitoring and managing your network and related IT assets, your IT Service Provider may be able to fix your IT costs...

2013 IT Trends

2013 IT Trends There are a number of driving factors that will influence 2013 IT trends. These trends include Mobility, Cloud Computing, Disaster Recovery and IT Security. These 2013 IT trends will influence IT budgets and plans, while enabling companies to take advantage of mobile computing, enterprise infrastructure, software as a service (SaaS), social networks and more. Here are some predictions for 2013. Mobility A top  2013 IT Trend is Mobility.  Mobility and mobile device management go hand in hand. Most IT industry analysts agree market growth of smartphones and tablet computers will outpace PCs in 2013. The IT Industry research firm IDC is now projecting that 172.4 million tablets will ship in 2013. Mary Meeker, former internet analyst turned venture capitalist noted 24% of Black Friday shopping occurred on a smartphone or tablet in 2012. Microsoft also hopes to get a large share of the tablet PC market with its recent release of Microsoft Windows 8 RT Tablet. This trend in mobility will drive the greater need for Mobile Device Management and mobile security as more corporate data will reside on and be accessed by mobile devices than ever before. Cloud Computing Another 2013 IT Trend is Cloud Computing.  In 2012 many companies turned to the cloud to access enterprise class infrastructure, remote support, online backup and software as a service (SaaS) for critical applications, such as email, sales force automation (SFA) and customer relationship management (CRM). Expect additional growth in cloud adoption from managed security solutions for anti-virus and anti-malware protection, as well as other data protection services. IT research firm Gartner predicts by 2015 ten percent...

Beyond Bring Your Own Device

Beyond Bring Your Own Device (BYOD) Many businesses have adopted an IT policy of Bring Your Own Device (BYOD) to save money and provide employees with the flexibility of staying connected when they travel, work from home and spend time in the field.  The BYOD policy allows employees to use personal smart phones and tablets for business purposes. According to research firm Computer Economics, companies can save between $1350 and $3500 annually by adopting a BYOD policy.  In addition, employees can be more productive and have higher job satisfaction with a IT mobility plan. According to research by the Computer Technology Industry Association, CompTIA, security is the primary issue for IT Managers when it comes to mobility.  The number one risk cited is loss or theft of a mobile device.  Seventy percent of those surveyed implement mobile device password locking as part of their data protection plan for mobile devices. However, a four digit password in itself is not enough security, so there are a number of additional precautions companies should take to protect valuable corporate data. Here are a few recommendations you may consider to help mitigate risk from your BYOD policy: Have employees agree to a policy of notifying the company in a timely manner when a device is lost or stolen.  If the company uses technology to “wipe” corporate data from the mobile device ensure employees keep personal data separate or prevent company data from residing on the mobile device all together. Local laws may prevent an employer from wiping or “rooting” a mobile device upon loss, theft or employee termination.  If you do business in foreign countries be aware...
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