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Phone System Training

Welcome Customers!
Training Video Library
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Anchor 1
Office Manager Web Portal
Basic User Web Portal
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Polycom Phones
Yealink Phones
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Call Center Agent Web Portal
Call Center Supervisor Web Portal
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Webphone Basic User
Webphone Call Center Agent
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Attendant Console
Snap Analytics
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Mobile App
Enhanced Softphone
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Video Conferencing
Account Management
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ATS Texting Service - Web Interface
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Baton Leads
Working from Home
Request Live Training
Anchor 2
Frequently Asked Questions
How to change the name and password for an extension?
How to add users 
to queue(s)?
Can the credentials for users account setup be resent?
Anchor 3
How to record greetings for holidays, meetings, etc?
How can I run a Call
History Report?
How to set up call forwarding
for users?
How can I edit desk phone buttons configuration?
How to setup Listen, Barge,
and Whisper?
How can I send and receive
text messages?
How to setup call routing for holidays, meetings, etc?
How to use Supervisor Queue Redirect?
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