Phone System Training

Welcome Customers!
Training Video Library
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Office Manager Web Portal
Basic User Web Portal
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Polycom Phones
Yealink Phones
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Call Center Agent Web Portal
Call Center Supervisor Web Portal
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Webphone Basic User
Webphone Call Center Agent
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Attendant Console
Snap Analytics
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Mobile App
Enhanced Softphone
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Video Conferencing
Account Management
Working from Home
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Frequently Asked Questions
How to change the name and password for an extension?
How to add users 
to queue(s)?
Can the credentials for users account setup be resent?
 
How to record greetings for holidays, meetings, etc?
How can I run a Call
History Report?
How to set up call forwarding
for users?
How can I edit desk phone buttons configuration?
How to setup Listen, Barge,
and Whisper?
How can I send and receive
text messages?
How to setup call routing for holidays, meetings, etc?