Customer Dashboard
Feature Highlight of May
What's New!
Abandon Call Text Back
Recover lost customers and opportunities with an instant text back for callers who hang up before you get to talk to them.
This feature is included with our Texting Services.
AI Voice Agents - Voice and Text
All agents are not created equal! We integrate bots into your phone system and CRM. Manage AI employees like you do
your human employees with monitoring, reporting, scoring, and more!
Branded Calling ID
Eliminate showing up as "Spam Likely" on cell phones and show your Business Caller ID and logo.
80% of Americans don't answer their mobile phone when an unknown number calls.
Video Assist
Is your sales team ever on a call, wishing they could see what the customer is referring to in real time? Now you can quickly and easily add video to a voice call to see what is happening.
Workstation Protection
Let our experts help keep your computers up to date and assist with any issues that arise remotely.
Monthly Webinars: 2025-2026
Upcoming Webinars:
Previous Webinars:
Monthly Webinar #1 (10/29/25): Built for you: new features, fresh updates, smarter solutions.
Watch here: https://youtu.be/5TfIpQNOwf0
Monthly Webinar #2 (11/19/25): Redefining Efficiency: How AI Agents Optimize Your Workplace, Focusing on: AI Voice Agents & Workstation Protection
Watch here: https://youtu.be/UjmEuPvzTTs
Monthly Webinar #3 (12/3/25): Smarter Systems = Stronger Business: Leveraging Phone Features & AI for Maximum Efficiency
Watch here: https://www.youtube.com/watch?v=a1fNK8QbiHQ
Monthly Webinar #4 (12/17/25): Smarter Mobility Powering Field, Office & Customer Experience
Watch here: https://www.youtube.com/watch?v=npM7ulUPSp0
Monthly Webinar #5 (1/14/26): Your Phone System Just Got Smarter: AI Voice Agents Explained
Watch here: https://youtu.be/2cLljKcZqmQ
Monthly Webinar #6 (1/28/26): Your Phone System Just Got Smarter: AI Voice Agents Explained Part 2
Watch here: https://youtu.be/nNCpDOVNbwE
Monthly Webinar #7 (2/11/26): From Calls to Clarity Mastering Call Analytics & Reporting
Watch here: https://youtu.be/dePJlyZRB14
Monthly Webinar #8 (2/25/26): Unlocking Full Contact Center Capability From Workforce Management to AI
Watch here: https://youtu.be/mTAVs6a73yk
Monthly Webinar #9 (3/11/26): From Office to Field: Seamless Operations with Our Mobile Platforms
Watch here: https://youtu.be/49L51txmFkA
Monthly Webinar #10 (3/25/26): Business Texting Made Simple How Teams Communicate Faster with ATS Texting
Watch here: https://youtu.be/ZSOffzKhRfA
Monthly Webinar #11 (4/29/26): From Spam to Sales Protecting Your Phone Lines for Real Customers
Watch here: https://youtu.be/YW1_qK2WZQk
Monthly Webinar #11 (5/13/26): Stay Secure in a Smart World: AI & Network Security Best Practices
Watch here: https://youtu.be/zLMeK0uzPAk
Monthly Webinar #11 (5/27/26): Next Level Customer Experience with Video Assist and Contact Center Elite
Watch here: https://youtu.be/pEaUFijFuV4
Important Links
More Cool Things We're Working On!
May Podcast Episodes:
Episode 29: Leadership Through Change: Scaling Pest Control the Right Way​ with Paul DiLorenzo - Watch Here: https://youtu.be/5TS-46KHJBM
Episode 30: From Awareness to Action: How the Alliance Is Building Consumer Confidence with Jim Fredericks - Coming Soon!
Feature Library
ACAT
Net Promoter and Review Platform
​
Auto-Dialer
Automated Voice Service.
Not a Robo Call!
​
ConnectFirst
Speed up the lead contacting process.
​
Video Assist
Connect a caller on a smartphone with video to see the issue in a few simple clicks.
​
AI SmartData+
Elevate your report data and improve your CRM noting integration.
Background Noise Cancellation
Bi-directional AI voice isolation and noise removal for phone calls.
FieldMobile
Smartphone management made simple.
​
Workstation
Protection
Monitor network activity, manage system updates, and provide virus protection for workstations.
AI Summary Notes
AI-driven call summaries are placed in the customer's account within your CRM.
Branded Calling ID
Solve the "Might be Spam" problem and drive real ROI.
​
Message on Hold
Customizable messaging and professional production.
AI Voice Agents
Never miss a call again. AI Voice Agents work 24/7, so you don't have to!
Call Tracking & Mktg
Manage analytics from mouse click to phone click.
​
Texting Service
Text enable business phone numbers. Plus utilize abandon call text back.