Customer Dashboard
Feature Highlight of January
What's New!
Abandon Call Text Back
Recover lost customers and opportunities with an instant text back for callers who hang up before you get to talk to them.
This feature is included with our Texting Services.
AI Voice Agents - Voice and Text
All bots are not created equal! We integrate bots into your phone system and CRM. Manage AI employees like you do
your human employees with monitoring, reporting, scoring, and more!
Branded Calling ID
Eliminate showing up as "Spam Likely" on cell phones and show your Business Caller ID and logo.
80% of Americans don't answer their mobile phone when an unknown number calls.
Video Assist
Is your sales team ever on a call, wishing they could see what the customer is referring to in real time? Now you can quickly and easily add video to a voice call to see what is happening.
Workstation Protection
Let our experts help keep your computers up to date and assist with any issues that arise remotely.
Monthly Webinars: 2025-2026
Upcoming Webinars:
Previous Webinars:
Monthly Webinar #1 (10/29/25): Built for you: new features, fresh updates, smarter solutions.
Watch here: https://youtu.be/5TfIpQNOwf0
Monthly Webinar #2 (11/19/25): Redefining Efficiency: How AI Agents Optimize Your Workplace, Focusing on: AI Voice Agents & Workstation Protection
Watch here: https://youtu.be/UjmEuPvzTTs
Monthly Webinar #3 (12/3/25): Smarter Systems = Stronger Business: Leveraging Phone Features & AI for Maximum Efficiency
Watch here: https://www.youtube.com/watch?v=a1fNK8QbiHQ
Monthly Webinar #4 (12/17/25): Smarter Mobility Powering Field, Office & Customer Experience
Watch here: https://www.youtube.com/watch?v=npM7ulUPSp0
Monthly Webinar #5 (1/14/26): Your Phone System Just Got Smarter: AI Voice Agents Explained
Watch here: https://youtu.be/2cLljKcZqmQ
Important Links
More Cool Things We're Working On!
December Podcast Episodes:
Episode 17: Sustaining Quality: How Food Safety & Pest Management Complement Each Other with Dominique Sauvage - Watch Here: https://youtu.be/9JCIWaTTnsg
Episode 18: Leveraging a Call Center Phone System: Learn from Two VFP Experts with Aleena Valentine & Kayla Carroll - Watch Here: https://youtu.be/E1ayirJksAs
Feature Library
ACAT
Net Promoter and Review Platform
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Auto-Dialer
Automated Voice Service.
Not a Robo Call!
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ConnectFirst
Speed up the lead contacting process.
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Video Assist
Connect a caller on a smartphone with video to see the issue in a few simple clicks.
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AI SmartData+
Elevate your report data and improve your CRM noting integration.
Background Noise Cancellation
Bi-directional AI voice isolation and noise removal for phone calls.
FieldMobile
Smartphone management made simple.
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Workstation
Protection
Monitor network activity, manage system updates, and provide virus protection for workstations.
AI Summary Notes
AI-driven call summaries are placed in the customer's account within your CRM.
Branded Calling ID
Solve the "Might be Spam" problem and drive real ROI.
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Message on Hold
Customizable messaging and professional production.
AI Voice Agents
Never miss a call again. AI Voice Agents work 24/7, so you don't have to!
Call Tracking & Mktg
Manage analytics from mouse click to phone click.
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Texting Service
Text enable business phone numbers. Plus utilize abandon call text back.